ADA Title II Compliance Checklist

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Last Updated: Apr 21, 2026, 10:46 AM

Regular and Substantive Interaction (RSI) 

Institutions offering online instruction must ensure regular and substantive interaction between students and instructors. This interaction should be planned, predictable, and appropriate to the length and content of the course. Institutions are also responsible for monitoring student engagement and success and ensuring instructors proactively engage with students when needed or upon request. Substantive interaction must meaningfully support teaching, learning, and assessment. These are HLC mandated requirements.

 

Instructors are required to include at least two of the following: 

  • Providing direct instruction 
  • Assessing or providing feedback on coursework 
  • Responding to questions about course or competency content 
  • Facilitating group discussions related to course content 
  • Other instructional activities approved by HLC or the program’s accrediting agency 

Please see our page for Regular and Substantive Interactions for resources.